Shipping & Return Policy

Order Processing

Orders are processed and shipped Monday through Friday. Preparing orders for shipment typically takes 1-3 business days after the date of purchase. An additional transit time of 2-5 days is then added to this estimate for standard ground shipping. 

Please double check your address at the time of checkout. King Business is not responsible for shipping addresses that are incomplete or inaccurate, or delivery addresses that are inaccessible. Please notify us prior to ordering if your address does not accept UPS or USPS delivery. Any order that requires reshipment due to address inconsistencies may be subject to additional shipping charges, and we cannot refund shipping for any orders that are returned to us for this reason. 

Shipping

Orders are shipped via either FBA (Fullfilment by Amazon) or UPS whichever is most cost effective. Occasionally, if alternative shipping carriers offer an equal shipping type at a lesser rate, we will choose that method.

Our system will email your shipping confirmation as soon as a label is created for your order, but please note that tracking information will not become available until the package is picked up by the carrier, usually that day or the next business day. 

We do not ship internationally.

Returns

Unwanted Items

We want you to be satisfied with your purchase, and we understand that sometimes things just don’t work out. We try our best to describe our products accurately on our website, and we ask that you pay close attention to specifications and sizing prior to ordering to help us reduce the expense and environmental impact of returns. 

Returns will be considered for any item that is in sellable condition and in its original packaging, within 30 days of receipt of goods. Food and apothecary items must be factory sealed. 

For sanitary reasons, we cannot accept returns on toothbrushes, LastSwab, combs, razors, manicure sets, pumice stones, body brushes, or menstrual cups.

In order to initiate a return, please send a photo of the unopened item to kingbusiness@gmail.com along with your order number, which can be found on your order confirmation or shipping confirmation email. 

Return shipping is the customer’s responsibility. Please package your item carefully when returning it to us. Any product not received in sellable condition will not be refunded. 

Original shipping fees are non-refundable unless the product is determined to be defective. 

Gift cards and seasonal items are final sale and are not eligible for return or exchange. 

Damaged Items

Occasionally, despite our best efforts to package your items with care, parcels may be damaged in transit. If this happens and the product inside is affected, we ask that you please contact us immediately with photos of both the outer shipping box/mailer and the damaged product. 

Defective or Inaccurate Items

If you have reason to believe a product you purchased is defective, or if you were sent the wrong product, please reach out to us as soon as possible after receiving it by sending a photo of the affected item(s) to kingbusiness@gmail.com. We will work with you to determine the cause of the problem and if a replacement is needed, then we will arrange for a pre-paid return label to be sent to you.